Help with Mobile Phones

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Here you will find a list of documents and links that can help you use your Mobile Device to its full potential.

Topics:

Set up Email on Mobile Device

Starting June 1st, 2022, only email clients that support Modern Authentication will work with our M365 service. Please see “Y” in the table below that matches your device.

Niagara College ITS recommends staff and students use the Outlook client for desktop and mobile or Outlook on the Web at https://outlook.office.com

Windows

MacOS

iOS

Android

Linux

Outlook 

Y

Y

Y

Y

No

Outlook on the Web (OWA)

Y

Y

Y

Y

Y

iOS and Mac Mail

No

Y

Y*

No

No

Windows Mail

Y

No

No

No

No

Evolution

No

No

No

No

Y

Thunderbird

Y**

Y**

No

No

Y**

Gmail

No

No

No

Y***

No

*For iOS native mail client: iOS 11 or iPadOS 13.1 later required. if you are using iOS native mail client but are unable to view your mail, this is due to the native iOS mail client still being configured with Basic Authentication. To resolve, please remove the account and re-add it using Microsoft’s instructions.  It is critical that you select Sign In instead of Configure Manually so you can receive the MFA prompt and use Modern Authentication.

**Thunderbird version 77.0b1 or later required which supports modern authentication.

***Gmail app on Android Version > 8.0

Restoring from backup

Click one of the following guides to restore from backup:

Mobile Device Guides

  • Samsung Support: Here
    • Select the type of device
    • Select the help topic needed
  • iPhone Support: Here
    • Search for the model of your device

iPhone