Skype for Business: How To

Click here for the brochure.

• Contacts
• Quick Actions
• Presentation Options
• Shortcuts
• Voice, Video & Chat
• Additional Online Resources
• Delete your Conversation History

Contacts

Add internal contact

1. Use the search bar
2. Right-click and select Add to contacts list
3. Select a group to add them to

Add External Contact

1. Click Add a Contact
2. Click Add a Contact Not in My Organizations
3. Click Other
4. Type the email you want to add

Create a Group

1. Click Add a Contact
2. Click Create a New Group
3. Type the name you want
4. Press Enter

Move a Contact

Option 1

• Right-click the contact
• Click Move Contact To

Option 2

• Click and drag the contact to the group

Quick Actions

• Hover mouse over the contacts picture
  • Chat is the speech bubble icon
  • Phone is the old-style phone icon
  • Video is the stylized video camera
  • Contact card is the miniature business card icon
  • More … is the 3 periods in a row

	Available		Out of the office
	Be Right Back		Offline
	Away		Unknown
	Off Work		Do Not Disturb

Presenting Options

Share Desktop

1. Click Present
2. Select Present Desktop
3. Select an option
   • All monitors
   • Primary monitor
   • Monitor 2
4. Click Present

Share a Program

1. Click Present
2. Select Present Programs
3. Select an open program
4. Click Present

(Only that program will be shared)

Share a PowerPoint Presentation

• Click Present
• Select Present PowerPoint Files
• Find and select your presentation
• Click Open

Share or Take (One)Notes

Option 1

• Click Present
• Select Shared Notes
• Pick a OneNote page/section

Option 2

Click New Notebook

To Attach a File or Image

Option 1

1. Click Present
2. Select Add Attachments
3. Find and select file to insert
4. Click Open

Option 2

1. Drag and drop the item

Starting Voice, Video or Chat

To Start

Option 1

1. Right Click the contact
2. Select:
   • IM (instant message)
   • Call
   • Video Call
   • Send an Email

Option 2

1. Double-click the contact to start a conversation

More Tips

Change Text Display Size and Font

1. Click More Options
2. hover your mouse over IM Text Display Size
3. Select preferred Size

Change Text Font

1. Click More Options
2. Click Font Size …
3. Select colour, size and font style

Remove a contact or group

Option 1

• Right click the contact
• Click Remove from Group
• or Click Remove from Contacts List

Option 2

1. Click on the contact
2. Press Delete on your keyboard

Answer or decline call

1. Click the picture that pops up in the bottom right of the desktop
2. Click your preferred means of response
   • 

Some Shortcuts

Keys	Task
+ Shift + O	Accept an incoming invite notification.
+ Esc	Decline an invite notification.
+ F4	Self-mute/unmute audio.
+ F5	Turn my Camera On/Turn my Camera Off when the video is already established in the call.
Ctrl + Shift + Spacebar	Put focus on the application sharing toolbar.
Ctrl + Alt + Shift + 3	Open the main window and put focus in the search box.
Ctrl + Alt + Spacebar	Take back control when sharing your screen.
Ctrl + Shift + S	Stop sharing your screen.

 Delete your Conversation History

1. Log into Skype for Business
2. Select Conversations
3. Right-click the conversation you want to remove
4. Select Delete Conversation

For multiple conversations

1. Click on the top conversation
2. Hold down the Shift key and then click on the other ones you wish to delete
   (You can highlight multiple conversations in a row by clicking one further down the list)

Click here for the brochure.