Click here for the brochure.
- Contacts
- Quick Actions
- Presentation Options
- Shortcuts
- Voice, Video & Chat
- Additional Online Resources
- Delete your Conversation History
Contacts
Add internal contact
- Use the search bar
- Right-click and select Add to contacts list
- Select a group to add them to
Add External Contact
- Click Add a Contact
- Click Add a Contact Not in My Organizations
- Click Other
- Type the email you want to add
Create a Group
- Click Add a Contact
- Click Create a New Group
- Type the name you want
- Press Enter
Move a Contact
Option 1
- Right-click the contact
- Click Move Contact To
Option 2
- Click and drag the contact to the group
Quick Actions
- Hover mouse over the contacts picture
- Chat is the speech bubble icon
- Phone is the old-style phone icon
- Video is the stylized video camera
- Contact card is the miniature business card icon
- More … is the 3 periods in a row
 |
Available |  |
Out of the office |
 |
Be Right Back |  |
Offline |
| |
Away |  |
Unknown |
| |
Off Work |  |
Do Not Disturb |
Presenting Options
Share Desktop
- Click Present
- Select Present Desktop
- Select an option
- All monitors
- Primary monitor
- Monitor 2
- Click Present
Share a Program
- Click Present
- Select Present Programs
- Select an open program
- Click Present
(Only that program will be shared)
Share a PowerPoint Presentation
- Click Present
- Select Present PowerPoint Files
- Find and select your presentation
- Click Open
Share or Take (One)Notes
Option 1
- Click Present
- Select Shared Notes
- Pick a OneNote page/section
Option 2
Click New Notebook
To Attach a File or Image
Option 1
- Click Present
- Select Add Attachments
- Find and select file to insert
- Click Open
Option 2
- Drag and drop the item
Starting Voice, Video or Chat
To Start
Option 1
- Right Click the contact
- Select:
- IM (instant message)
- Call
- Video Call
- Send an Email
Option 2
- Double-click the contact to start a conversation
More Tips
Change Text Display Size and Font
- Click More Options
- hover your mouse over IM Text Display Size
- Select preferred Size
Change Text Font
- Click More Options
- Click Font Size …
- Select colour, size and font style
Remove a contact or group
Option 1
- Right click the contact
- Click Remove from Group
- or Click Remove from Contacts List
Option 2
- Click on the contact
- Press Delete on your keyboard
Answer or decline call
- Click the picture that pops up in the bottom right of the desktop
- Click your preferred means of response
Some Shortcuts
Keys |
Task |
 + Shift + O |
Accept an incoming invite notification. |
| + Esc |
Decline an invite notification. |
| + F4 |
Self-mute/unmute audio. |
| + F5 |
Turn my Camera On/Turn my Camera Off when the video is already established in the call. |
| Ctrl + Shift + Spacebar | Put focus on the application sharing toolbar. |
| Ctrl + Alt + Shift + 3 | Open the main window and put focus in the search box. |
| Ctrl + Alt + Spacebar |
Take back control when sharing your screen. |
| Ctrl + Shift + S | Stop sharing your screen. |
Delete your Conversation History
- Log into Skype for Business
- Select Conversations
- Right-click the conversation you want to remove
- Select Delete Conversation
For multiple conversations
- Click on the top conversation
- Hold down the Shift key and then click on the other ones you wish to delete
(You can highlight multiple conversations in a row by clicking one further down the list)
Click here for the brochure.