Faculty & Staff Email

Print Friendly, PDF & Email

This article contains information about the faculty & staff email system.

Click here for the brochure.



Email Client and Login Information

Company / Developer: Microsoft

Version in use: In house server

Username: Blackboard username@niagaracollege.ca

Password: Same as Blackboard

Web client: https://outlooknc.niagaracollege.ca


Account Format

Your Computer/Blackboard and Email user account name are all the same.

where: X is the 1st initial of your first name, as provided to Human Resources.
YYYYYY is your surname, as provided to Human Resources.

For example, if your name is John Smith, your user name might be jsmith.


Quick Start Guides

For more information about using Outlook to manage your email, view the following Quick Start Guides:


Email Phishing

To all staff: Urgent:  Attempts to obtain your email account-related information.

Recently, email has been received by staff, entitled “Attention niagaracollege.ca E-mail Account Holder” asking for email account details.

This is an attempt to obtain your information, to compromise your account and gain access to unauthorized information.

Niagara College INFORMATION TECHNOLOGY SERVICES will NEVER ask for this information in an email.



What is Phishing?

In the field of computer security, phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular social web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting public. Phishing is typically carried out by email and it often directs users to enter details at a fake website whose look and feel are almost identical to the legitimate one. Even when using server authentication, it may require tremendous skill to detect that the website is fake. Phishing is an example of social engineering techniques used to fool users and exploits the poor usability of current web security technologies


Outlook 2016 FAQ

How big will my new mailbox be?

You will now have up to 2.5 GB (gigabytes) of available mailbox storage, with an additional minimum of 5 GB for online archives.


Will POP and iMAP still be enabled?

No, POP and iMAP will not be enabled.  They are being replaced by ActiveSync.  If your current mobile device has settings for iMAP or POP, you will need to adjust the protocol to ActiveSync in order to receive email.


Outlook 2016 Videos


Want to create a rule? Creating rules such as replying when you’re out of the office, deleting items, or sorting items into folders, by using “rules” to define a set of conditions and actions to be performed when an item meets those conditions.
For a video on this please click here.



You will need to create your signature in Outlook that will automatically appear at the bottom of your email.
For a video on this please click here.


Share Folders

Sharing folders allows you to choose a specific folder in your cabinet that users can post messages to, drag existing items into the folder, and create discussion threads.  You control the edit rights for each user that you share the folder with.
For a video on this please click here.


Share Your Calendar

For a video on this please click here.


Vacation Rule

In Outlook you now have the ability to choose what message you would like internal employees to see when you are on vacation and what message you would like external people to see when you are on vacation.
For a video on this please click here.


Microsoft Training Videos

You can find all of the Microsoft training videos used in the Outlook 2016 training here.

How Email Works – It is not instant messaging

Click here to read a document that explains in general terms how email systems work.


Setting up email on your mobile device

For information regarding mobile devices, view our Mobile Devices self-help article.


Changing your Outlook display name

You can change the way your name displays in Outlook.  For example, if your legal name is John, but you go by Jack.  Making this change will better serve people looking you up in the address book.

Instructions for this process can be found here.

Download/Update the Outlook Address Book

For information about downloading or updating your address book, view this tutorial.

Sharing your Outlook Calendar & Mailbox

For instructions on how to share your Outlook Calendar click here.

For instructions on how to share your Outlook Mailbox click here.

What is this AutoDiscover popup?

Users of Outlook Email may experience an “autodiscovery” popup from time to time.  This is not anything to be concerned about and is simply an Outlook utility, which runs in the background, and maintains your connection to the Outlook servers.

Please check the box [Don’t ask me about this website again] and then select ALLOW.


From Microsoft Technet:

The Autodiscover service on the client side tries to contact the Autodiscover service on the Exchange Server to obtain the user’s connection settings by using one of the following methods: querying a set of predefined URLs based on the domain information in the user’s e-mail address, performing an HTTP redirect check, or by using a DNS Service Location (SRV) lookup.

Example popup:

example popup

The Autodiscover server is always running in the background and synchronizing your Outlook client with the Niagara College Exchange Servers.  When it finds something different, it will prompt the end user for confirmation of changes.


Repeated pop-ups each time you run outlook may indicate a slow client, slow network, or slow server, however, it is a normal part of the process to keep our Outlook in sync and is not a cause for worry. If you do experience this pop up on a regular basis, please report it to the ITS Helpdesk at [email protected].


Spam Filtering Documentation

For a step by step guide to using our new spam filtering software click here