Remote Assistance

NEED REMOTE SUPPORT?

We now have a Remote Assistance appliance that we can use to remotely connect to your computer and give you on-line help on campus or off.

 

In order for us to help you with a computer or software issue please contact us with one of the following methods below. We can assist with connecting in with a remote session. The session will start and software will install and immediately un-install when the session is over, leaving no footprint on your computing device.

 

• Call the IT Service Desk at 1-905-735-2211 ext. 7642
• In Person IT Support also is available at the IT Service Desk located in the Open Access Computer Area adjacent to the Library.

We are available Monday-Friday 8:00am-4:30pm EST (Eastern Standard Time).

Niagara College IT Service Desk
Phone: 905-735-2211 ext. 7642
Hours: Monday-Friday 8:00am-4:30pm
Email: [email protected]
Submit a ticket: http://niagaracollege.teamdynamix.com