System Status

All Systems Operational.

Past Notifications

ITS Scheduled Maintenance Notification – PeopleSoft – Maintenance on Enterprise and Academic PeopleSoft Systems

Concluded
Start: July 26, 2026 8:00 AM
Stop: July 26, 2026 5:00 PM
When Sunday July 26 from 8 a.m. to 5 p.m.
What is being done System and security work on enterprise and academic systems including PeopleSoft services
Who or what will be impacted All enterprise and academic systems
What to do or expect Expect intermittent service interruptions
Additional Information

PeopleSoft services will be interrupted sometime between 8 a.m. and 10 a.m. Sunday for a short period.

As per usual, Sunday’s maintenance was scheduled outside of regular hours to minimize the service disruption.

Security patching is a very important process to maintain a safe cyber environment at the College. We apologize for any inconvenience this may cause.

​Please contact the ITS Service Desk in advance if you have any questions.

ITS Scheduled Maintenance Notification – Network Access (Wi‑Fi, LAN, Internet) – Planned Wireless Network Upgrade - Welland Campus and Hamilton CES Office

Concluded
Start: July 23, 2026 4:30 PM
Stop: July 24, 2026 7:30 AM
When Thursday July 23 starting at 4:30 p.m. for the Welland Campus and Hamilton CES Office – note the Residence is not affected
What is being done Wireless network upgrade for a faster and more secure network
Who or what will be impacted All Wi-Fi networks available at the Welland Campus and Hamilton CES Office including AirNC-Secure, AirNC-Guest, AirNC-Event and eduroam
What to do or expect Expect intermittent service outages throughout the evening with no disruption to classes
Additional Information
Note:  When reconnecting your devices following the upgrade, you may see a security notification indicating that the network certificate has changed. This is an expected part of the upgrade process. To restore your connection, please accept or trust the new certificate when prompted.

If you experience persistent connectivity issues on the following Friday morning, please contact the ITS Service Desk.

We apologize for any inconvenience this may cause. This maintenance was scheduled outside of classroom and office hours to minimize the service disruption. Please contact the ITS Service Desk in advance if you have any questions.

ITS System Outage Alert Notification – Microsoft O365 (Office, SharePoint, Teams) – Outage affects Teams, SharePoint and other services

Concluded
Start: July 23, 2026 2:45 PM
Stop: July 24, 2026 12:00 AM
Who or what will be impacted Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.
Additional Information

Please review the Microsoft 365 service advisory below. We will provide further updates as additional information becomes available.

-Information Technology Services

 

Microsoft source: https://status.cloud.microsoft/

Title: Issues accessing or using Microsoft 365 services in the North America region.

Users impact: Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.
More info: We’ve confirmed that multiple Microsoft 365 services are degraded, including but not limited to:
-Microsoft OneDrive – Access to OneDrive is intermittent.
-SharePoint Online – Error message, “Something went wrong”
-Microsoft Teams – Degraded chat functionality, including images not loading.
-Microsoft 365 Admin Center – Admin Center is loading slowly or not at all.
-Power Automate – Automate flows not loading.
-Copilot Chat – Intermittent delays or failures in any Copilot Chat action and query.
-Microsoft Loop – Unable to open or load Loop pages.
Current status: We performed traffic rerouting for some of the affected infrastructure and our initial telemetry indicates that these actions have contributed to partial recovery for some users. We’re scaling up our rerouting efforts while continuing to evaluate additional mitigation actions.
Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted.
Start time: Thursday, July 23, 2026, at 2:44 PM UTC
End time: Jul 23, 2026, 11:13 PM EDT

ITS System Outage Alert Notification – Office Telephone System – Office Telephone System

Concluded
Start: July 17, 2026 10:10 AM
Stop: July 20, 2026 11:07 AM
When Please be aware we are experiencing issues with the office telephone system.
What is being done ITS is aware and has escalated with our service providers.
Additional Information

Thank you for your patience, we apologize for the inconvenience and will notify you once this issue has been resolved.

Information Technology Services

ITS Scheduled Maintenance Notification – PeopleSoft – Planned System Maintenance Sunday June 28

Concluded
Start: June 28, 2026 8:00 AM
Stop: June 28, 2026 5:00 PM
What is being done System and security work on enterprise and academic systems including PeopleSoft services
Who or what will be impacted All enterprise and academic systems
What to do or expect Expect intermittent service interruptions
Additional Information

PeopleSoft services will be interrupted sometime between 8 a.m. and 10 a.m. Sunday for a short period. As per usual, Sunday’s maintenance was scheduled outside of regular hours to minimize the service disruption.

Security patching is a very important process to maintain a safe cyber environment at the College.

We apologize for any inconvenience this may cause. ​Please contact the ITS Service Desk in advance if you have any questions.

If you are experiencing an issue that is not listed here, please contact the ITS Service Desk.